Delete your account and data
Last updated: 13 June 2026
You can delete your Red Flag Advisor account and its data yourself, directly in the app. This page explains how it works and exactly what happens.
1. How to delete your account in the app
Sign in, open Profile, scroll to "Delete account", and confirm in the dialog that appears. Nothing is deleted until you confirm. The deletion runs immediately and cannot be undone.
2. What is deleted
Your login account (email and credentials), your profile record (language preference, analysis count, bonus and promo entitlements), all saved analyses and their content, your usage counters, your promo-code redemptions, and any role assignment. Analytics rows that referenced your account are unlinked from you (the user reference is removed) and remain only as anonymous counts. Locally stored data on the device you used (analysis history, journal entries, session and premium cache, Supabase session) is cleared when deletion completes.
3. What may be retained
A minimal payment record is kept when you had a paid subscription: the payment-provider subscription and customer identifiers, plan identifiers, status, billing period dates and environment. It is no longer linked to your account and contains no email, name or analysis content. It is kept for accounting and Merchant-of-Record obligations. Billing and invoice data held by Paddle.com Market Limited, our Merchant of Record, is retained by Paddle under its own policies and tax law; we do not delete it on your behalf.
4. Provider backups
Our hosting and database providers keep operational backups. Deleted records may persist in those backups for a limited time according to the provider's retention schedule before being overwritten.
5. If you cannot access your account
Email redalertapp@proton.me from the address associated with the account and ask for deletion. We may ask for information to verify that the account is yours before acting.